1. Overview
WhiteCloud Digital is committed to protecting your privacy. This policy outlines how we collect, use, store, and disclose personal information in accordance with the Privacy Act and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect:
- - Contact details (name, email, phone)
- - Business and project information
- - Salesforce-related data shared during service delivery
- - Website usage data (IP address, browser type, cookies)
3. How We Use Your Information
We use your data to:
- - Deliver and improve our services
- - Communicate with you
- - Provide Salesforce support and digital solutions
- - Comply with legal obligations
- - Conduct analytics and marketing (with consent)
4. Disclosure of Information
We may share your data with:
- - Trusted service providers (e.g., hosting, analytics, Salesforce)
- - Legal authorities when required
- - International partners under strict data protection agreements
5. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission is 100% secure.
6. International Transfers
If data is transferred outside Australia, we ensure it is protected under equivalent privacy standards.
7. Cookies & Tracking
Our website uses cookies to enhance user experience and track usage. You can disable cookies via your browser settings.
8. Complaints
If you believe we’ve breached your privacy rights, contact us first.
9. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on our website.